Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking for a Retail IT Product Manager to drive the global product lifecycle of retail POS systems by translating market needs into scalable IT requirements and ensuring alignment between global standards and local retail operations.

What you will do

Global Retail IT Product Requirement Management

• Own the product lifecycle for all retail POS systems worldwide
• Develop global IT template requirements that operationalize the global consumer journey
• Ensure that products align with both global retail standards and specific market needs
• Collaborate with the Process Manager and Process Governance Team to ensure tools are embedded into operational workflows.

Market Needs & Backlog Management

• Collect and document market requirements by identifying recurring themes, features, and functional needs, ensuring traceability of change requests
• Manage and prioritize the retail product backlog in alignment with stakeholder input and business priorities
• Ensure transparency and alignment by keeping stakeholders informed of product development progress and upcoming releases.

What you bring

Experience

• Bachelor's degree in Business Administration, Business Information Systems, Computer Science, Product Management, Retail Management, etc
• Experience working within multinational retail or consumer goods environments and with Retail IT Systems (e.g. CRM. POS systems)
• Experience managing cross-market system implementations or business requirements gathering
• Experience in product lifecycle management and requirement documentation

Personal competencies

• Analytical mindset and excellent stakeholder management/ communication and influencing skills
• Proactive, consumer-focused and solution-oriented.

We also welcome entry level applicants for this role.

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.