Driven by the passion to improve quality of people’s lives, WSA continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

As our Business Transformation Project Manager, you will lead global business transformation projects from planning through implementation and adoption. Working across international markets, you will bring together business stakeholders, process owners and technical teams to align processes and turn transformation initiatives into sustainable ways of working.

This is a business-focused project management role with end-to-end ownership of project delivery, while dedicated technical teams manage the technical workstreams.

What you will do

• Lead business transformation projects from initial planning through implementation, adoption and closure.

• Define project scope, objectives, milestones, timelines and deliverables.

• Coordinate project activities across global markets, functions and workstreams.

• Drive the alignment and standardization of business processes across markets.

• Manage project risks, issues, dependencies and changing priorities.

• Partner with business leaders, market teams and technical teams to drive decisions and keep projects on track.

• Coordinate business readiness activities, including communication, training, testing and go-live preparation.

• Monitor implementation and adoption while identifying opportunities to improve processes and ways of working.

What you bring

Experience

• 5+ years of experience in project management, ideally within business transformation, process improvement or enterprise implementation.

• Proven experience managing projects end to end, from initiation and planning through implementation and closure.

• Experience delivering projects in complex, cross-functional and international environments.

• Strong experience managing project scope, timelines, risks, issues and dependencies.

• Experience working with business and technical stakeholders across different functions and seniority levels.

• Exposure to business process improvement, change management or business readiness activities.

• Experience with global transformation programs or PMO environments would be an advantage.

• Interest in AI, automation and emerging technologies and how they can improve business processes.

Personal competencies

• Strong stakeholder management and communication skills.

• Ability to influence and drive decisions without formal authority.

• Structured and organized approach to managing multiple priorities.

• Strong problem-solving skills and ability to navigate ambiguity.

• Pragmatic and flexible approach to project management.

• Confidence working with senior stakeholders and global teams.

• Curiosity and openness towards new technologies and ways of working.

• Professional fluency in English.

Who we are

At WSA, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.