Driven by the passion to improve quality of people’s lives, WSA continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

About the Role

As IT & Office Administrator, you are the central operational backbone of our Hungary office. You ensure smooth day-to-day operations across two complementary areas: IT support for our local teams and the administrative management of our office environment. You work closely with our group IT organization and external service providers, and you are a reliable, hands-on contact person for employees and vendors alike.

The role is based on-site in Budapest, with occasional visits to our retail shop locations across Hungary.

What you will do

IT Support

• Serve as the first point of contact for all local IT-related issues, including hardware, software, and access management

• Manage user accounts, permissions, and device provisioning as part of structured onboarding and offboarding processes

• Coordinate with our external IT provider and group IT functions to ensure timely resolution of escalated issues

• Support users on ERP systems (IMX, AOVIR, Infor) at user level, including basic troubleshooting and guidance

• Maintain and update the local IT asset register, covering laptops, mobile devices, and software licenses

• Ensure basic IT security and compliance standards are met, including password policies, access rights, and system updates

• Support meeting room setups, printers, and office devices to ensure reliable day-to-day functionality

Office Administration

• Manage day-to-day office operations including supplies, equipment, and facility maintenance

• Act as the primary contact for landlords, service providers, and external vendors

• Support invoice handling and coordinate admin-related costs in close collaboration with the finance team

• Organise and oversee office-related activities such as deliveries, repairs, and smaller internal projects

• Assist in document management and filing, including contracts and agreements

• Support internal processes and ensure accurate and timely documentation across administrative workflows

What you bring

• Commercial or technical educational background with initial practical experience in IT support, office administration, or a similar combined role

• Familiarity with ERP systems and standard IT environments is an advantage (e.g. Microsoft 365)

• Strong service and solution orientation with a structured, reliable way of working

• Good organisational skills and the ability to manage multiple topics simultaneously

• Collaborative team player with a proactive attitude and a willingness to take ownership

• Fluent in Hungarian and English (written and spoken); German is considered an advantage

• Valid driver's license (Category B) and willingness to travel to retail locations within Hungary

What we offer

• A varied and impactful role within an international, purpose-driven company in the medical technology sector

• Opportunities for professional development within the WS Audiology organization

• Modern IT infrastructure and a structured support framework

• A collaborative and supportive team culture across Switzerland, Austria, and Hungary

Who we are

At WSA, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.